International Freight Services

International Freight Services: Yanwen Logistics

Founded in 1998 and headquartered in Beijing, Beijing Yanwen Logistics Co., Ltd. (or Yanwen Express) has grown into a leading 3PL provider specializing in cross-border e-commerce logistics. With a presence in over 50 Chinese cities and an international reach spanning more than 200 countries and regions, Yanwen maintains a vast infrastructure—including multiple distribution centers and transfer hubs. Its global network is fueled by a self-developed operational system and advanced intelligent logistics equipment, supporting its vision of “made in China, delivered across the global.” (ParcelPanel, yw56.com.cn)

Freight Capabilities & Services

1. End-to-End Logistics Ecosystem

Yanwen offers a fully integrated logistics flow: from domestic parcel collection and intelligent sorting, through domestic and multimodal transport (air, ocean, rail), to export and import customs clearance, and finally, last-mile delivery via partnerships with local carriers—ensuring end-to-end visibility for clients. (SyncTrack)

2. Service Offerings

Yanwen tailors its logistics solutions to diverse needs, offering distinct service tiers:

• Yanwen Express: A premium, faster option with continuous tracking—ideal for time-sensitive shipments. (ship24, chinaspost.com)
• Yanwen Economic Air Mail: Cost-effective and commonly used for lightweight e-commerce parcels, though trackability is often limited outside China. (ship24, Parcels)
• Yanwen Special Line: A higher-end air freight service, offering quicker transit by using air cargo followed by local delivery. (ship24, www2.17track.net, chinaspost.com)
• Yanwen Registered: Affordable registered mail with tracking and delivery confirmation—slower but cheaper. (www2.17track.net, ship24)

Delivery speeds vary: Express can reach European destinations in 5–9 working days, while Special Line typically takes 14–28 days. Standard or economic shipments may require 14–60+ days, depending on route, customs, and other factors. (chinaspost.com, Ordertracker, Parcels, www2.17track.net, 15track.com)

3. Global Network & Collaborations

Yanwen partners extensively with major e-commerce platforms like AliExpress, eBay, Amazon, Walmart, Wish, Alibaba, and BangGood, integrating into their order fulfillment workflows. (ParcelPanel, AfterShip, www2.17track.net)

Internationally, after air/sea transport, Yanwen transfers parcels to local carriers—such as USPS, Royal Mail, Canada Post, DHL, TNT, and China Post—for final-mile delivery. (ship24, Postal Ninja, Ordertracker, Parcels)

Tracking & Customer Support

• Tracking Tools: Packages can be tracked via Yanwen’s official website or third-party platforms like 17Track, ParcelPanel, Synctrack, ParcelsApp, and Ship24. These tools often provide multilingual updates and aggregated tracking across parcel legs. (ParcelPanel, SyncTrack, Parcels, Postal Ninja, AfterShip, www2.17track.net, ship24)
• Contact Info: Inside China, customers may dial 400-108-5656; international callers use +86 755 8251 2889. Official support email: marketing@yw56.com.cn. (ship24, SyncTrack)
• Performance Variability: User reports on platforms like Reddit reflect mixed experiences—while some praise reliability, others report tracking delays, no updates, or packages stuck in transit. (Reddit)
  

  “They just take forever… it’s been 10 days and it still hasn’t left China. Yanwen is abhorrent.” (Reddit)
  Others detail delays in the final-mile or issues when tracking stops updating. (Reddit)

Summary Table